Customer Success Stories

Our innovative solutions and services – put to the test.

Watch our dynamic partnerships in action

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

Two professional individuals are engaged in a discussion at a desk

SHI's strategic ITAM services unleash massive potential savings for HR tech firm  

SHI bolstered a people-centric HR company's ITAM maturity, mitigated $21.7M risk, and identified a potential $362M in savings.

Three professionals in professional attire, collaborating around a computer in a well-lit office setting

SHI transforms Microsoft licensing challenges into $1.5M in savings  

SHI's comprehensive IT asset management (ITAM) services transformed licensing challenges into over $1.5M in savings.

A worker in safety gear, seated on a high platform amidst industrial structures, reviewing documents

GCI leans on SHI's decades of licensing experience to gain visibility and realize huge savings  

SHI's ITAM team optimized GCI's licensing position, providing insights that saved them millions.

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI saves a healthcare provider over $5M  

SHI saved our customer over $5 million by optimizing their software usage and eliminating risk.

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SHI's SaaS Cost Optimization service finds up to $5.5M in wasted app spend for global retailer  

SHI's SaaS Optimization service delivers $5.5M in potential cost savings and unparalleled insights for a global retailer.

a healthcare professional and another individual engaged in a discussion over a document in a well-lit room with a grey sofa

SHI's managed service realizes over $3.3M in savings for a not-for-profit health insurance provider  

SHI's software license managed service helped a BCBS licensee unlock over $3.3M in potential savings, streamlining their license management and compliance.

Loparex avoids $333k in compliance risks with SHI’s Optimized License Position service  

SHI’s Optimized License Position (OLP) service identified risks and license surpluses totaling $350k in excess spend.

Global electronic engineering company saves $4.5M with O365 Optimization Services  

SHI determined the tenant’s M365 usage by traveling to seven countries and interviewing end users on potential available profiles.

Large North Carolina city avoids $40M financial setback by leveraging ITAM services  

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

City avoids disaster by uncovering $25M GDPR compliance risk with SHI’s help.  

The ITAM Baseline Assessment uncovered $25M in GDPR compliance risk and led to a cloud migration plan with more savings.

Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service  

SHI utilized our cost optimization managed service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

Find out how SHI can help support your upcoming IT initiatives.

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