Customer Success Stories

Our innovative solutions and services – put to the test.

Reach out

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

Two individuals collaborate behind a computer monitor in a modern office

Boosting productivity: SHI's journey with Microsoft Copilot  

SHI implemented Microsoft Copilot to streamline workflows, reduce time on routine tasks, and enhance productivity.

SHI’s managed services and expertise help an e-signature giant save $4M per year  

SHI’s cost savings assessment identified actionable opportunities to optimize cloud costs and manage commitments.

Two people collaborate together on a laptop

SaaS leader saves $28.3M via SHI’s cost governance and resource management strategy  

SHI’s ITAM specialists employed cutting-edge cost management strategies to significantly slash expenses.

Two professional individuals are engaged in a discussion at a desk

SHI's strategic ITAM services unleash massive potential savings for HR tech firm  

SHI bolstered a people-centric HR company's ITAM maturity, mitigated $21.7M risk, and identified a potential $362M in savings.

SHI enhances efficiency of ITAM lab  

For the best performance and pricing, SHI modernized our ITAM by upgrading servers with refurbished components.

A woman working at a desk with a laptop

Software asset management firm leverages SHI AWS Managed Services to improve ITAM capabilities  

SHI leveraged AWS Control Tower, AWS Service Catalog, and AWS Managed Services to support the customer’s needs.

SHI solves nonprofit’s cloud issues with long-term solutions and services  

The critical content management system needed to quickly meet service guidelines while day-to-day operations carried on.

API integration company reduces AWS spend with SHI services  

The customer was rapidly growing in AWS and needed to identify true growth and unnecessary cloud spend.

Global cybersecurity leader saves over $9M with CloudHealth by VMware  

SHI created a cost governance structure, taking on a proactive approach to modernizing the customer’s environment.

Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service  

SHI utilized our cost optimization managed service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

Two people in an office setting, one pointing at the computer monitor and the other looking at it

Digital transformation company receives audit management support and $2M in savings  

SHI guides customer through Microsoft and Red Hat audits utilizing a consultative, four-pronged audit management approach.

Find out how SHI can help support your upcoming IT initiatives.

Reach out