Customer Success Stories

Our innovative solutions and services – put to the test.

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

GCI partners with SHI to enhance their IT infrastructure and reduce complexity

SHI helped GCI replace compute nodes predictably, offering expert guidance on licensing, capacity, and density needs.

TierPoint's partnership with SHI has streamlined operations and improved scalability

TierPoint partnered with SHI to simplify operations, reduce cost, and scale efficiently by centralizing inventory management.

West Monroe builds a robust cybersecurity framework with SHI

SHI helped shape West Monroe's cybersecurity strategy and enhance their reputation as a leader in cybersecurity consulting.

Network makeover: How SHI helps TTI with rapid deployment

SHI's Cisco-certified experts provide tailored support, rapidly deploying network infrastructure to meet TTI's urgent needs.

TreviPay migrates to the cloud and a new office with SHI's help

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

The feeling’s mutual: SHI and Texas Mutual forge a partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley leverages SHI for every phase of transformation

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software trusts SHI for virtually all their IT procurement needs

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7’s firewall needed to totally transform. They trusted SHI to do it right

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

How Johnson Financial Group saved 2,000 hours with a modern desktop initiative

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

It’s not just fun and games. Post University esports is leading the field

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers a sector-leading esports facility for Barnsley College

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

Beyond cost savings: Discover the lasting benefits of SHI’s partnership with NRG Energy

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

How Essex County trusted SHI to save $900K in yearly software spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County partners with SHI to solve what's next

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

Two healthcare professionals, one in blue and the other in white, are focused on a laptop

SHI helps healthcare leader optimize their license position

SHI’s ITAM team saved the company millions by optimizing their license position

A person wrapped in a checkered blanket is sitting comfortably on a chair, engrossed in using a tablet

Global publisher enhances Oracle management and achieves $1.6M in savings

SHI provided tailored Oracle Managed Services to address significant challenges in a complex software estate.

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

Global biopharma leader ensures compliance and significant savings with SHI's ITAM services

SHI’s ITAM services helped with Microsoft compliance support, risk mitigation, and cost management.

SHI helps a large law firm improve its software license position and realize huge savings

SHI provides a large law firm with valuable insight into their license position.

A worker in safety gear, seated on a high platform amidst industrial structures, reviewing documents

GCI leans on SHI's decades of licensing experience to gain visibility and realize huge savings

SHI's ITAM team optimized GCI's licensing position, providing insights that saved them millions.

ITAM and SAM | Software Licensing | Communications | Business of IT |

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI saves a healthcare provider over $5M

SHI saved our customer over $5 million by optimizing their software usage and eliminating risk.

ITAM and SAM | Software Licensing | Healthcare | Business of IT |

Large North Carolina city avoids $40M financial setback by leveraging ITAM services

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

Two people in an office setting, one pointing at the computer monitor and the other looking at it

Digital transformation company receives audit management support and $2M in savings

SHI guides customer through Microsoft and Red Hat audits utilizing a consultative, four-pronged audit management approach.

A man in blue shirt and overalls, working for an auto company, focuses on a tablet device

Auto parts retailer reduces Microsoft audit exposure risk thanks to SHI’s ITAM services

SHI reviewed and catalogued the customer’s Microsoft software assets, helping them reduce their compliance exposure by $3M.

U.S. auto insurer leverages core grants to save over $350K

SHI utilizes new Microsoft licensing model, ensuring proper processes while minimizing future costs.

Software Licensing | Professional Services | Microsoft | Business of IT |

Micro-Hospital Operator Saves $600K in Upcoming Microsoft Audit

SHI performed an ITAM Baseline Assessment to identify and remediate any potential licensing gaps.

Software Licensing | Healthcare | Digital Workplace |

Texas medical management group receives prescription for SHI Audit Defense

SHI supported the medical management group through a Microsoft audit, identifying licensing gaps to mitigate future risk.

Find out how SHI can help support your upcoming IT initiatives.

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