Technology Migration/Upgrade and Transformation  

Definition: Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support. 

Information Technology Assessments and Planning 

Definition: IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Tactical planning may require that actionable plans and roadmaps be provided.

Examples of included services: IT assessments, including enterprise architecture and cloud assessments; staff knowledge, skills and abilities (KSAs) assessments; bandwidth assessments, network performance and strategic and tactical planning.   

Deliverables-Based IT Services (DBITS)

Deliverables-Based IT Services (DBITS) contracts provide project-based IT services. Use DBITS contracts to meet your organization’s IT project goals including developing a new IT application, upgrading a legacy system, or for IT procurement assistance. Choose from one of the nine competitively bid DBITS categories highlighted below to meet your needs.

DBITS Contracts should NOT be used for the following:

·         Procurement of products (hardware and software) only

·         Subscription licensing

·         Hosting services

·         Hourly rate services (ITSAC)

·         DBITS services over $5 million for state agencies or $10 million for non-state agency DIR customers

DBITS does not provide for IT Staffing Services. IT Staffing Services (ITSAC) contracts provide for temporary IT staffing augmentation services. Contracted staff render services and are paid on an hourly basis. Agencies should proceed with those procurements through DIR's ITSAC process

DBITS Ordering Process

DBITS requires acceptance of a Statement of Work (SOW) and authorization for payment of milestone tasks. DBITS contracts provide customers flexibility in IT project planning. Customers can customize their Statement of Work according to the level of complexity of the project. Consider the Agile Project Methodology for large-scale complex projects or the Waterfall Methodology for projects where there is assured predictably. For further information regarding DIR's Statement of Work (SOW) process, SOW templates, and access to the SOW portal, navigate to the Statement of Work Page.

For questions about DBITS, please email Delia Arellano or contact her by phone at 512-475-4610.