Software/ Services


Term of Contract:

Through 4/27/26

Terms and Conditions

Ordering Instructions:


Reference the DIR contract number (DIR-TSO-4317) on your PO or quote request


Process your order online or

Send Purchase Orders to:


SHI Gov’t Solutions, Inc.

3828 Pecana Trail

Austin, TX  78749

Fax: 512-732-0232

Email: [email protected]  



SHI Government Solutions contract for Software, Software as-a- Service (SaaS), Technical Services.

Available Brands 

·         Activepdf

·         Black Kite

·         NetFlow Auditor

·         Carbonite

·         NeverFail

·         Citrix

·         NOVASTOR

·         CommVault

·         OnSolve (CodeRED)

·         CrowdStrike

·         Portswigger

·         Cylance

·         Quest

·         Decision Lens

·         Sailpoint

·         Docker

·         Seamless Docs

·         Gov QA

·         Service Now

·         Idera/Embarcadero

·         Socrata

·         Impulse

·         SolarWinds

·         Ivanti

·         Syn-Apps

·         Kaseya

·         Tableau

·         LogMeIn/SaaS

·         Tetra4D

·         McAfee

·         Trustwave

·         MicroStrategy

·         Veritas

·         MongoDB

·         VMware


To view the complete list of products and manufacturers available under this contract, please refer to price file or visit the DIR website here.

For pricing and product information, please refer to the pricelist file under the article attachments. Contact the State of Texas team at [email protected] for detailed quote information.

The products in this contract are available to all state agencies, local governments, and public educational institutions.  Specific customer eligibility requirements can be found online here. 

To review the DIR ICT Co-op Contract Program Overview, please refer to the following summary.

Additionally, The Interstate Cooperation Act, Texas Government Code, Chapter 791, authorizes local governments, including local governments of other states, to directly contract with DIR to increase their efficiency and effectiveness.
State agencies of other states may be eligible to purchase from a contract between DIR and a local government of that state under the Interstate Cooperation Act. Please contact DIR for more details.

Should you need additional assistance with this contract please contact the State of Texas Team at 800-870-6079.

Please note: Warranties apply to manufacturer's stated warranties.