Quest & SHI

Helping you achieve your IT goals now and in the future

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Conquer challenges with confidence and achieve true IT resilience

With Quest, create and manage the software that makes the benefits of new technology real while empowering users and data, streamlining IT operations, and hardening cybersecurity from the inside out. Companies turn to Quest and SHI to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints.

We help you conquer your next challenge with confidence and achieve true IT resilience — because next is here now.

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Benefits of Quest solutions through SHI

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Achieve IT resilience now and in the future

The Quest portfolio of solutions with SHI support can help make this a reality. We’ll help you effectively manage data explosion and cloud expansion and assure security and compliance in the face of an ever-changing threat landscape.

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A team of technology experts at your fingertips

As a Platinum+ Quest partner SHI has the tools, resources, and expertise you need for delivering the latest in differentiated technologies to your business. More than 15,000 corporate, enterprise, government, and academic organizations rely on SHI and their partners to deliver cutting-edge IT solutions with world-class support.

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Superior business outcomes for your organization

SHI and Quest have partnered together to help you find the most direct and beneficial path to your next goal in database and systems management, Active Directory, and Office 365 management, and cybersecurity resilience.

SHI is a Quest Platinum+ Partner and 2023 Quest Solution Provider of the Year.

Authorization Levels

  • Quest Platinum + Partner


  • erwin Data Intelligence
  • erwin Data Modeler
  • erwin Evolve
  • Microsoft Platform Management
  • One Identity & Access Management


  • FY23 One Identity NAM Partner of the Year
  • FY23 Quest Solution Provider of the Year
  • FY23 Quest Information Systems Management
    Partner of the Year
  • FY22 Quest Solution Provider of the Year
  • FY22 One Identity NAM Partner of the Year

Microsoft Platform Management

Quest Microsoft Platform Management is here to help address all your customer's migration, management, and security needs – across any Microsoft workload.

In your Microsoft environment, next never stops. Your next merger or acquisition. Your next Office 365 migration. Your next compliance audit. Your next Active Directory security threat.

When your next is now, Quest is the only company with end-to-end solutions for your next migration, management, and security challenges across any Microsoft platform, including Active Directory and Office 365 workloads such as Teams, SharePoint, OneDrive for Business, and Exchange.

No matter how complex and no matter where – on premises, cloud, or hybrid – Quest is your go-to Microsoft partner to migrate faster, strengthen cyber security resilience, and stay in control.

Strengthen your cyber resilience against hybrid AD and Office 365 security threats

Solutions in Quest’s hybrid AD cyber resiliency suite work together to give you the ability to identify indicators of exposure and prioritize the attack paths an adversary could take to own your environment.

With Quest, you can:

  • Protect your environment so attackers can’t make changes to critical groups, GPO settings, or exfiltrate your AD database to steal credentials.
  • Detect indicators of compromise with real-time auditing, anomaly detection, and alerting.
  • Respond to threats and rapidly gather information to speed investigations.
  • Recover AD from any attack, big or small, and restore business operations, data integrity and customer data in minutes instead of days, weeks or even months.
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Strengthen your cyber resilience with Quest 

Protect against the next threat with identity-centered cyber resilience.

One Identity

One Identity – Unified identity security

One Identity delivers unified identity security solutions that help customers strengthen their overall cybersecurity posture and protect the people, applications and data essential to business.

One Identity’s Unified Identity Security Platform brings together best-in-class software to enable organizations to shift from a fragmented to a holistic approach to identity security, something that has not been done until now. If flexibility is a goal, One Identity has connectors and integrators for your existing IT landscape and security ecosystem offering maximum flexibility and will enable your organization to optimize its identity security strategy.

One Identity Infographic

Discover more about One Identity

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One Identity Solution Fact Sheet 

One Identity unites the four core elements of identity security IGA, PAM, IAM & AD Management and Security

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8 Best Practices for Identity and Access Management 

Consider these 8 best practices for your ongoing IAM strategy

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Active Roles and OneLogin Workforce Identity 

ADMS + IAM increase operational efficiency, productivity and security to protect users, apps and data

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Privilege Access Governance 

Determine which accounts are privileged and track which individuals have access to those privileges accounts

erwin – Data Intelligence Suite

Who is erwin?

erwin by Quest is a leader in enterprise modeling and data intelligence software. The erwin EDGE platform creates an enterprise data governance experience for IT and business collaboration, driving meaningful insights, agile innovation, risk management, and business transformation. Integrated data modeling, data governance, enterprise architecture, and business process modeling capabilities help guide smart decisions. With erwin, organizations of all types across the globe can maximize the security, quality and value of their assets to control data chaos and prepare for the next IT challenge.

erwin Data Intelligence – Maximize the business impact of your data

Organizations rely on their data more than ever before. From IT and business operations, through strategic decisions to sales and marketing pipelines, the need for technology professionals to maximize value from their organization's data continues to elevate in importance. Data governance encapsulates the policies and procedures necessary to ensure an organization's data is accurate and the strategies needed to deliver increased visibility, transparency, and control, while reducing risk across the entire data estate. Data governance is getting more attention and being increasingly prioritized in IT planning. The following research has identified the drivers and challenges facing data governance.

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Discover the erwin portfolio 

The erwin portfolio provides enterprise modeling and data intelligence software to connect all aspect of your business.

KACE Unified Endpoint Management

The KACE Systems Management Appliance is a comprehensive endpoint management solution that streamlines asset management and allows customers to discover, manage, secure, and service all their network-connected devices.  With the KACE SMA, you can automate administrative tasks, inventory all hardware and software, patch mission-critical applications and operating systems, reduce the risk of a breach and guarantee software license compliance.

Available as a virtual appliance or as a SaaS offering (KaaS), KACE SMA empowers users with the ability to perform critical endpoint management functions across multiple platforms, environments and operating systems, from a single pane of glass.

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KACE Systems Management Appliance 

Discover, manage, and secure traditional and modern-managed endpoints across multiple operating systems and platforms

KACE Cloud by Quest

Patch, secure, and automate every endpoint in your hybrid IT environment from the cloud. Device patching and endpoint management can be time-consuming and create vulnerabilities in your IT environment without the right tools.

KACE Cloud eliminates infrastructure challenges, saves time, and maximizes resources with automated cloud-based patch management – including third-party application patching. IT Managers can now secure corporate-owned and bring-your-own devices (BYOD) with a wide range of features while easily automating endpoints tasks with KACE Cloud endpoint patch management.

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KACE Cloud by Quest datasheet 

KACE Cloud makes it easy to patch, manage, inventory, and secure the mobile devices on your network.

Data operations/protection

NetVault Plus — Cloud-ready enterprise backup software

Gain immutable backups against ransomware attacks. Protect your systems, applications, and data, both on-premises and in the cloud. Minimize storage requirements and cost while gaining comprehensive ransomware protection and disaster recovery capabilities. Quest NetVault Plus supports a broad range of operating systems, applications, virtualization platforms, and public clouds. Ensure continuous availability of your business-critical systems, applications, and data wherever they reside.

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DCIG Report on NetVault Plus 

Analyst firm DCIG shares best practices and reviews NetVault Plus.

Learn more about data operations and data protection

Contact us to find the right Quest solutions for your organization.

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