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End-User Integration Center

Streamline deployments with our expert end-user device configuration and deployment services.

Solve your deployment issues

We know the challenges of large-scale rollouts - maintaining device consistency, ensuring security, and keeping employees productive while they wait for equipment, all while juggling configurations, software deployments, and tracking IT assets.

At SHI’s End User Integration Center, we handle these complexities for you. We work with our customers to configure and ship over 4.5M devices annually with ISO 9001:2015-certified precision, cutting deployment times so that IT teams can focus on strategic initiatives with your workforce’s devices in mind.

We handle everything from configuring standard laptops and smartphones to setting up specialized equipment like AI PCs and VR headsets, ensuring a smooth and consistent out-of-the-box experience for every user, regardless of location or device type.

Eliminate IT bottlenecks with standardized device configurations.

We understand how frustrating it can be to deal with inconsistent device configurations, support tickets piling up, and the pressure to keep your employees productive. Manual device procurement, setup, testing, and shipping can be a real drain on your IT teams.

That’s why our hardware configuration services take the burden off your teams.

From software installation to advanced security settings, SHI manages every aspect of device configuration, freeing up your IT team to focus on what matters most. We ensure seamless integration, with every device configured to your exact specifications, providing a smooth and consistent experience for every user. The results speak for themselves.

A collection of various electronic devices, including a camera, smartphones, and keyboards, scattered on a dark surface
Datasheet

Old devices? No problem! See how easy lifecycle management can really be 

SHI helps you increase sustainability, maximize your ROI, and extend the life of your existing devices.

May 09, 2023

Secure and manage your devices with ease.

We know that managing devices in today's complex environment can feel like an uphill battle. With the transition to hybrid and remote work, BYOD policies, and the ever-growing variety of devices and operating systems, maintaining control and security can present great IT challenges.

Our device management solutions, like Intune and Broadcom/VMware Workspace ONE, are tailored to meet your unique needs. From customized device imaging to robust endpoint management tools, we ensure seamless updates, security patches, and software deployment. This keeps your entire device fleet up to date with ease, no matter how diverse or distributed. Customers on average experience significant reduction in setup time across locations.

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Case study

Regional education center enhances virtual learning with seamless Microsoft Surface rollout 

Determining the monthly cost of devices is an important first step in device lifecycle management.

Gain complete visibility and control over your device inventory.

Keeping track of your valuable assets can be challenging, especially with a dispersed workforce. Losing devices can lead to security risks, unnecessary costs, and productivity disruptions.

Our asset tagging services offer the clarity and control you need. With real-time location tracking, usage monitoring, and detailed lifecycle management, you can monitor every device within your organization. Whether you have multiple offices, a remote workforce, or sales teams traveling the world, our asset tagging services enable real-time monitoring of device usage across all locations.

Optimize device allocation, reduce losses, and make data-driven decisions about your IT assets. Our accurate asset tracking significantly speeds up annual audits, allowing your IT team to focus on long-term, strategic initiatives.

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PDF

Streamline EUC configuration and deployment with SHI 

SHI’s Device as a Service offers configuration services from Asset tagging and etching through device recovery.

Optimize device logistics and reduce inventory costs.

We understand the pressure you face to balance cost efficiency with the needs of your workforce, especially as unused devices not only represent a large expense to your organization due to their upfront cost, but also contribute to the issue of outdated technology.

SHI’s logistics experts help you alleviate this problem with detailed, real-time inventory reporting, so you can make informed decisions on resource allocation, budgeting and future procurement.

From procurement and warehousing to configuration and delivery, we handle every step with precision and care, ensuring your devices reach your employees on time and within budget, while minimizing your inventory holding costs. Free your team from supply chain management while reducing procurement costs by and accelerating deployment cycles.


Video Transcript: Overcome supply chain issues with SHI’s global network of integration centers

Imagine the impact of creating an agile supply chain. Bringing together a sophisticated mix of high performance hardware, IT architecture concepts and innovative sourcing models. SHI's global network of integration centers offers pre-configured, pre-tested, integrated data center and device configuration services that are customized to ensure your data center and device rollouts are completed on time, to plan and to the highest standards. We'll help you navigate your backlog of projects forecasting requirements 18 months out. We'll also work with your team to test and validate multiple technical solutions. Providing reliable build, configuration, test and shipping to anywhere in the world. Speak to the SHI team to see how you can enable your IT operations and data infrastructure to run faster, smoother and more sustainably today.

Enhance onboarding and productivity with custom kitting.

We understand that first impressions are crucial, and a smooth onboarding experience can set the tone for an employee's entire journey with your company. A clunky onboarding process with complicated device setups can lead to frustration, delays, and drain your IT support resources.

Our custom kitting services ensure a welcoming and efficient onboarding experience for your new hires. We'll collaborate with you to design personalized kits that include everything your employees need, from devices and accessories to essential software, custom settings, and helpful guides. This ensures they can be productive from their very first day.

A pair of hands typing on a laptop
Article

Make the Apple device lifecycle easy with one powerful, practical partnership 

From configuration and kitting to end-of-life solutions, SHI can manage your Apple device lifecycle.

October 13, 2023

Our Integration Center engineers are certified across all major platforms.

SHI maintains elite partnership status with leading device manufacturers, ensuring direct access to engineering support and priority inventory allocation.

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State university outfitted incoming freshman class with devices 

A state university partnered with SHI to configure and ship 9,000 devices directly to student homes.

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Maximize value: SHI’s trade-in services for Microsoft Surface 

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If you’re not piloting AI PCs today, you’re falling behind 

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Our experts can help you design deployment strategies for managing large-scale device rollouts and remote teams.

Contact us today to get started!

Streamline your device rollouts