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SHI Executive Briefing Catalog
Executive Briefings allow SHI to partner with you to uncover innovative solutions to your most complex IT and business challenges.
The SHI Executive Briefing Catalog is always evolving as our team of experts continuously evaluate and design thought-provoking sessions around the technology topics that are relevant to today's IT leaders. Browse the available briefings below for more information on what can be briefed now.
Categories
SHI Executive Briefings
Establishing a generative AI program: SHI’s lessons learned
Overview
Generative AI will revolutionize the way businesses operate, but many business and technology leaders are unsure how to leverage this technology safely and effectively in their organizations. SHI has real life experience navigating this seemingly uncharted path to the successful adoption of generative AI, and we want to share our learnings, the good and the bad, to help you unlock the same productivity gains. Our multi phase approach focuses on maximizing time to value, utilizing key decision making frameworks, fostering an AI culture, and moving quickly but safely. During this briefing, we will develop a strategy that works for your organization and provide you with access to a network of experts to support you on your AI journey.
In this briefing, we will cover:
- The rise of generative AI technology and its short and long term impact on the industry.
- Challenges, pitfalls, and a simple framework to successfully navigate key decisions.
- SHI’s approach to effective integration of Generative AI technology and how you can apply it at your organization to improve productivity and accelerate growth.
- Strategies for educating your people, gaining widespread adoption, and building a collaborative AI community.
- The latest data privacy concerns and best practices for data governance.
Who should attend this briefing:
- Business and technology executives
- IT transformation leaders
File and unstructured data
Overview
The unstructured data storage market continues to evolve. New capabilities are being introduced to address the growing challenges of exponential data growth, rapid digitalization, cyber resilience, cloud integration, and the globalization of data. Storage infrastructure deployments, based on distributed file systems and object storage, are growing faster than ever in both volume and deployment size as the consolidated platform for unstructured data services in global data centers.
In this briefing, we will cover:
- Discuss the state of the market for file and unstructured data.
- Explore your organization’s current file and unstructured data strategy.
- Examine current challenges and impacts to file and unstructured data management.
- Review tools and approaches to assess and address today’s challenges.
Who should attend this briefing:
- Infrastructure directors
- Operations directors
- CIO
Generative AI in the Microsoft ecosystem
Overview
Microsoft Copilot is a set of AI‑powered tools and capabilities embedded into a variety of Microsoft products — enabling organizations to empower workforce productivity, secure IT infrastructure from ever‑advancing cyber threats, and gain deeper, real‑time, actionable business insights from your own data. Even embedded into Microsoft Power Platform, organizations can use no‑code/low‑code with AI innovation to automate processes, enhance customer experiences with virtual agents, and develop apps. This session will delve into the power of AI and its use cases, as well as how these technologies help address security and business productivity challenges.
In this briefing, we will cover:
- Discuss the current state of AI and how to utilize in many ways.
- Explore your organization’s top challenges and upcoming initiatives, and identify how AI can help.
- Examine privacy and security concerns around AI and how Microsoft is addressing those concerns.
- Review the various Microsoft products with built‑in AI, including Copilot and Power Platform, and discover how organizations can maximize the benefits of these features.
Who should attend this briefing:
- CIO, CTO, CISO
- LOB managers
- App developers, data analysts
- Corporate trainers
SD‑WAN
Overview
SD‑WAN solves a range of challenges faced by traditional wide‑area networks (WANs), enabling organizations to thrive in the digital age. But how can you do this cost‑effectively while maintaining a resilient environment and consistent user experience?
In this briefing, we will cover:
- Provide an overview of core SD‑WAN functionality.
- Discuss how to address challenges and use SD‑WAN to achieve your organizational goals.
- Deliver actionable steps to guide your SD‑WAN journey.
Who should attend this briefing:
- Chief Information Officer (CIO)
- Network Director
- Network Architect
Establish a Cloud Center of Excellence
Overview
The public cloud has disrupted entire industries. Organizations continue to move infrastructure and applications to the public cloud to order to innovate and cater to customer demand. However, adopting a new cloud operating model can be a major IT shift and organizations have found that establishing a Cloud Center of Excellence is a proven best practice for enabling speed and agility as cloud technologies are adopted within an organization.
In this briefing, we will cover:
- What is a Cloud Center of Excellence?
- What is the new Cloud Operating Model and how does it differ from a traditional IT Operating Model?
- Common adoption hurdles that organizations face as they adopt cloud technologies.
Who should attend this briefing:
- CIO, CTO, CISO
- VP/Director Infrastructure Operations
- VP/Director DevOps
DevOps
Overview
Over time, we have moved from one development, release, and operational model to the next in hopes of decreasing errors, downtime, and time to value while increasing our feature delivery to the business. DevOps is the natural evolution from "Agile" in the early 2000s to address these needs, just as Agile was for the "Waterfall" approach developed in the 1970's. The term "DevOps" has proliferated across our industry for several years now, but what does it really mean? This session aims to level set on the idea and discuss why organizations work towards this new model.
In this briefing, we will cover:
- What DevOps is and isn't
- The issues that DevOps seeks to address
- High level goals, methodology, and processes of DevOps
- The benefits of DevOps and where to get started
Who should attend this briefing:
- CIO/CTO
- VP/Director of IT Operations
- VP/Director of Enterprise Architecture
- VP/Director of Software Development
Cloud-native desktops
Overview
The acceleration of cloud and cloud native services has resulted in companies investing in cloud-hosted virtual desktops. Thanks to favorable economics, organizations are adopting more subscription services and expanding into the public cloud at a rapid pace. This session will provide an overview of cloud-native desktop technologies.
In this briefing, we will cover:
- The state of the market for cloud-native desktops
- Your organization's current endpoint strategy
- Current desktop management challenges and impacts on your end users
- A brief overview of the cloud-native desktop market and solutions
Who should attend this briefing:
- IT Director
- Client Services Director
- CISO/CTO/CIO
- VP of Infrastructure
- VP of Applications
IT consumption models
Overview
Influenced by the shift in priorities from the consumer market, impact from the public cloud providers, and guidance from Wall Street the financial governance and management processes in IT have been affected as much as the technology itself. This session will dive into the why, what, and how organizations work through this new paradigm and help establish the first step for your organization to take towards the most optimal outcome.
In this briefing, we will cover:
- The reasons for why organizations are both adopting and not adopting IT consumption models
- The different financial model options available
- New offerings in the industry
- Foundations to formulate a plan
Who should attend this briefing:
- CIO/CTO/CFO
- VP of IT
- IT Director
Windows workloads on AWS
Overview
The public cloud serves as a bedrock on which to construct highly resilient, efficient, and agile digital business models that can help withstand disruptions. As an organization with a heavy investment in Windows, how do you select the right public cloud for your workloads? If you're considering Amazon Web Services, how does that impact your strategy around Windows, SQL Server, Active Directory, and your broader commitment to the Microsoft ecosystem?
In this briefing, we will cover:
- Cloud migration and modernization drivers
- Industry trends that may impact how a traditionally Microsoft-oriented organization chooses a cloud provider
- The benefits and capabilities of AWS as a platform for innovation and how AWS supports Microsoft and Windows
- SHI's industry insights from managing and supporting a large customer base on AWS
- The most common concerns about running Microsoft workloads on AWS
- Next steps
Who should attend this briefing:
- CIO/CTO/CFO
- VP/Director of Infrastructure Operations
- VP/Director DevOps
Azure Local
Overview
Azure Local is a powerful solution for organizations looking to leverage the capabilities of Microsoft Azure while maintaining data residency and compliance with local regulations. This briefing will delve into the features and benefits of Azure Local, providing insights into how it can support your organization's cloud strategy. We will explore the various use cases for Azure Local, including its role in hybrid cloud deployments, data sovereignty, and edge computing. Participants will gain an understanding of how Azure Local can enhance performance, security, and compliance, ensuring that your organization can fully leverage the power of the cloud while adhering to local requirements.
In this briefing, we will cover:
- Key features and benefits of Azure Local.
- Use cases for Azure Local in hybrid cloud and edge computing.
- Strategies for ensuring compliance and data residency with Azure Local.
- Performance and security enhancements with Azure Local solutions.
Who should attend this briefing:
- Cloud strategists and architects
- IT compliance and governance officers
- Data center managers
- Business leaders seeking cloud solutions with local compliance
Cloud-native hybrid networking strategies
Overview
As organizations increasingly adopt hybrid cloud architectures, their need for effective hybrid networking strategies becomes paramount. This briefing will explore the tools, technologies, and best practices for implementing hybrid cloud networking solutions that ensure seamless connectivity, security, and performance across multiple on-premises and cloud environments. Participants will learn how to design and manage hybrid networks that support modern applications and workloads, enabling organizations to optimize their network infrastructure for agility and scalability. By attending this session, you will gain the knowledge needed to develop robust hybrid networking strategies that meet your organization's unique requirements.
In this briefing, we will cover:
- Tools and technologies for cloud-native hybrid networking.
- Best practices for designing and managing hybrid networks.
- Security considerations for hybrid networking environments.
- Strategies for optimizing network performance and connectivity.
Who should attend this briefing:
- Network architects and engineers
- IT infrastructure managers
- Cloud strategists and planners
- Security specialists
Cloud repatriation
Overview
As cloud computing matures, some organizations are opting to repatriate certain workloads back to on-premises environments to optimize costs, improve performance, or meet regulatory requirements. This briefing will delve into the concept of cloud repatriation, exploring the reasons behind it and the strategies for effectively transitioning workloads from the cloud back to on-premises. Participants will gain insights into the benefits and challenges of cloud repatriation, as well as best practices for planning and executing repatriation initiatives. This session is designed to help you make informed decisions about workload placement and optimize your IT infrastructure for current and future needs.
In this briefing, we will cover:
- Benefits of cloud repatriation.
- Challenges and considerations for repatriating workloads.
- Best practices for planning and executing cloud repatriation.
- Case studies of successful repatriation initiatives.
Who should attend this briefing:
- IT infrastructure and operations leaders
- Cloud strategists and architects
- Cost management and financial planners
- Compliance and regulatory officers
DevOps platform review
Overview
DevOps platforms are essential for modern software development, enabling teams to automate workflows, improve collaboration, and accelerate delivery cycles. This briefing will provide a comprehensive review of the latest DevOps platforms, highlighting their features, integrations, and benefits. We will discuss how these platforms support continuous integration and continuous deployment (CI/CD), infrastructure as code, and other key DevOps practices. Participants will gain insights into selecting the right DevOps platform for their organization, ensuring they can enhance development efficiency and drive innovation. Join us to explore the tools and strategies that can transform your software development processes.
In this briefing, we will cover:
- Leading DevOps platforms and their capabilities.
- Key features and integrations for effective DevOps practices.
- Strategies for implementing and optimizing DevOps platforms.
- Case studies of successful DevOps transformations.
Who should attend this briefing:
- Software development managers
- DevOps engineers and practitioners
- IT operations leaders
- Technology innovators and strategists
Hybrid and multicloud for business continuity
Overview
In today's dynamic business environment, ensuring business continuity is paramount, and hybrid and multicloud strategies play a crucial role in achieving this goal. This briefing focuses on leveraging hybrid and multicloud solutions to enhance business resilience, flexibility, and performance. We will explore how these strategies can mitigate risks, improve disaster recovery capabilities, and provide seamless operations across different cloud environments. Participants will gain insights into best practices for implementing hybrid and multicloud architectures, including considerations for data management, security, and cost optimization. By adopting these strategies, organizations can ensure business continuity and maintain a competitive edge in an ever-evolving digital landscape.
In this briefing, we will cover:
- Benefits and challenges of hybrid and multicloud strategies.
- Best practices for ensuring business continuity with cloud solutions.
- Disaster recovery best practices in a hybrid or multicloud envoronment.
- Data management and security considerations in hybrid and multicloud environments.
- Cost optimization techniques for hybrid and multicloud deployments.
Who should attend this briefing:
- Business continuity planners
- IT infrastructure and operations leaders
- Cloud architects and engineers
- Risk management and compliance officers
IoT microsegmentation: Strengthening security and zero trust
Overview
IoT devices introduce unique security challenges, from diverse device types with insecure operating systems to large-scale deployments. By leveraging microsegmentation, organizations can isolate IoT traffic, enforce granular security policies, and limit lateral movement—all while aligning with Zero Trust principles. During this briefing, our subject matter experts will illustrate how microsegmentation addresses evolving IoT threats, streamlines compliance, and safeguards critical assets across your network.
In this briefing, we will cover:
- IOT microsegmentation and why it’s essential for modern, connected environments.
- Key drivers such as regulatory mandates, zero-trust adoption, and the rapidly expanding IoT threat surface.
- Design strategies, best practices, and real-world examples for segmenting IoT devices effectively.
- Criteria and methodologies to help you evaluate, select, and implement the optimal microsegmentation solution.
Who should attend this briefing:
- Executives (CIO, CTO, CISO), directors, and security professionals
- Architects, engineers, and IoT device managers
- Infrastructure and operations teams
- Anyone aiming to bolster IoT security through advanced segmentation strategies
Kubernetes distribution review
Overview
Kubernetes is the leading platform for automating deployment, scaling, and management of containerized applications. This briefing will review the various Kubernetes distributions available, offering insights into their unique features, benefits, and use cases. Participants will learn how to select the right Kubernetes platform for their needs, considering factors such as performance, scalability, and ease of management. We will also explore best practices for deploying and managing Kubernetes environments, ensuring your organization can fully capitalize on the advantages of container orchestration in the datacenter, public cloud, and hybrid cloud deployments. This session is designed to help you make informed decisions about Kubernetes adoption and optimization in your IT strategy.
In this briefing, we will cover:
- Popular Kubernetes platformsand their features.
- Criteria for selecting the right Kubernetes platform for your needs.
- Best practices for deploying and managing Kubernetes environments.
- Success stories of Kubernetes adoption in various industries.
Who should attend this briefing:
- IT operations and infrastructure leaders
- DevOps engineers and platform architects
- Cloud-native application developers
- Technology strategists
Modern segmentation strategies
Overview
Microsegmentation is a zero-trust network security strategy that logically divides a network into segments, applying explicit security controls to each segment as conditions for accessing private applications. But where do you start? SHI offers an interactive walkthrough of typical use cases supported by microsegmentation, along with insights on which to prioritize. Examples include ransomware and malware containment, application ringfencing, application dependency mapping, and baselining access requirements — and more.
In this briefing, we will cover:
- How organizations are using platforms to limit the ransomware blast radius.
- Application dependency mapping.
- Agent-based vs agentless architectures.
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- Network directors
- Operations directors
- Security/Network security architects
Network Access Control (NAC)
Overview
Network Access Control (NAC) is a critical pillar of network security, essential for managing device connectivity to corporate networks. Despite its importance, NAC often presents significant challenges in implementation. SHI offers a proven methodology to streamline the process—helping you define your NAC scope, document requirements, choose the right solution, and ensure a successful deployment.
In this briefing, we will cover:
- The role of NAC in business security: Understanding what NAC is and how it benefits your organization.
- Key use cases for NAC: Practical applications of NAC to enhance secure access and protect critical assets.
- SHI's proven NAC implementation strategy: A step-by-step approach to ensure a successful deployment tailored to your needs.
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- Network directors
- Operations directors
- Security/Network security architects
Software-defined data center
Overview
Receive actionable recommendations for modernizing your data center network tailored by experts with decades of industry experience. To digitally transform your data center and create a truly next-generation architecture, you need to leverage a software-defined (SD) environment that can stretch across on-prem, cloud, and hybrid environments. Deploying an SD architecture simplifies management, bolsters security, increases agility, and provides advanced analytics and automation. Through our briefing and workshop, SHI’s data center experts will show how you can unlock the benefits of software-defined data center (SDDC) networking.
In this briefing, we will cover:
- SDDC fabric basics
- How to leverage an SDDC Fabric
- Comparisons of OEMs
Who should attend this briefing:
- IT executives
- Infrastructure and operations leadership
- Data center, platform, and operating systems admins
Introducing Mindspark: SHI’s AI platform
Overview
In this briefing, SHI will present an in-depth exploration of their in-house developed AI platform, an agentic, generative AI tool designed to enhance productivity and collaboration within enterprises. The session will cover the journey of SHI's AI initiative (Project Mindspark), the challenges faced by customers in adopting AI, and how the AI platform addresses these challenges.
In this briefing, we will cover:
- ROI and cost efficiency: Participants will gain insights into the cost model of SHI's AI Platform, which offers a usage-based pricing structure, making it a cost-effective alternative to other enterprise AI tools like Copilot and ChatGPT Enterprise.
- Use case development:The session will cover how SHI's AI platform enables users to develop custom AI applications tailored to their specific needs, fostering innovation and collaboration within the organization.
- Security and data privacy: Attendees will understand the security benefits of building their own AI platform, which operates in a private environment, ensuring data privacy and compliance with enterprise security standards.
- Pricing and deployment details: SHI's AI platform is built custom, for each customer. We'll discuss pricing and deployment options, as this is your platform to own and build on.
Who should attend this briefing:
- AI initiative leaders
- Business and technology leaders
- Innovation/transformation leaders
- Workforce productivity leaders
Cloud-native AI solutions
Overview
Cloud-native AI solutions represent the next frontier in leveraging cloud computing to harness the power of artificial intelligence. This briefing will guide you through the options available within cloud-native environments, allowing for scalable, flexible, and efficient processing of AI workloads. By adopting cloud-native AI solutions, businesses can benefit from improved resource management, reduced costs, and accelerated innovation cycles. Our session will provide insights into the architecture, tools, and best practices for deploying AI solutions on cloud platforms, ensuring you can fully capitalize on the agility and scalability of the cloud. This briefing is designed to help you understand how to seamlessly integrate AI into your cloud strategies for maximum impact.
In this briefing, we will cover:
- The benefits of cloud-native approaches to AI deployment.
- Architectural considerations for cloud-native AI applications including edge use cases.
- Best practices for integrating AI with cloud-native platforms.
- Security, Compliance and Privacy considerations for cloud-native AI applications.
- Tools and technologies for managing AI workloads in the cloud including data management and storage solutions.
Who should attend this briefing:
- Cloud architects and engineers
- IT managers and directors
- AI specialists and data scientists
- Business leaders driving digital transformation
AI-ready infrastructure
Overview
Placement of your workloads is a critical part of the design and development process around implementing AI in your business. Deploying AI in your own datacenter comes with many advantages and challenges. And given the resource intensiveness of Artificial Intelligence workloads, it takes the proper hardware to deliver performance and reliability. SHI has partnered with many vendors who have developed “AI-ready” infrastructure stacks (compute, storage, and networking) to ensure a successful implementation for your business’s AI needs. Our Engineers and Architects will guide you through offerings from well-established vendors, and the new contenders in the AI infrastructure ecosystem.
In this briefing, we will cover:
- Short AI 101 overview
- Defining AI-ready hardware
- An overview of some of the top AI-eady hardware vendors in compute and storage
- Things to consider other than infrastructure when building an AI cluster or data center
Who should attend this briefing:
- Business and technology executives
- IT transformation leaders
Cloud-native virtual desktops using Azure Virtual Desktop
Overview
Cloud-native virtual desktops offer flexible, scalable, and secure solutions for modern workforces, allowing employees to access their desktops from anywhere while maintaining high levels of performance and security. This briefing will explore the implementation of virtual desktop infrastructure (VDI) using Azure Virtual Desktop on Azure and Azure Local, highlighting the benefits of cloud-native approaches. Participants will gain insights into how these solutions can improve remote work capabilities, streamline IT management, and reduce costs. We will cover best practices for deploying and managing virtual desktops in cloud environments, ensuring your organization can provide seamless and secure access to digital workspaces.
In this briefing, we will cover:
- Benefits of using Azure Virtual Desktop and optionally Azure Virtual Desktop on Azure Local for cloud-native virtual desktops.
- Deployment strategies and best practices for VDI.
- Security and performance considerations for virtual desktops.
- Cost management and optimization techniques for VDI solutions.
Who should attend this briefing:
- IT infrastructure managers
- Cloud architects and engineers
- Remote work strategy leaders
- Business continuity planners
Harness the power of Google Workspace business process automation tools
Overview
Discover how to harness the power of Google Workspace's automation tools to streamline your business processes and boost efficiency. We'll explore solutions that allow people to easily automate tasks, improve accuracy, and free up valuable time for more strategic work. Discover how these user-friendly tools can empower your employees to automate their own tasks and workflows, increasing individual productivity and overall organizational efficiency. In today's rapidly changing business landscape, agility is key. Learn how these tools can help your teams quickly adapt to new processes and market demands, reducing the need for costly development resources.
In this briefing, we will cover:
- Individual empowerment: Provide employees with simple tools to automate routine tasks and boost personal productivity.
- Team collaboration: Implement solutions that streamline team-based workflows and enhance collaboration.
- System integrations: Explore advanced automation options that connect disparate systems and optimize organization-wide processes.
Who should attend this briefing:
- CIO, COO, CFO
- VP of operations
- IT directors
- Project managers
Improving the employee experience through modern collaboration solutions
Overview
Today’s workforce works from a variety of locations including traditional company-owned offices, third-party shared office spaces, home offices, and other remote locations. This geographically disperse work environment requires organizations execute an inclusive hybrid work strategy that supports all participants, regardless of their location.
This session will explore the ways leading organizations are using modern collaboration platforms and meeting hardware to ensure all participants feel included.
In this briefing, we will cover:
- How artificial intelligence is transforming both the collaboration platform and the meeting room hardware.
- Room and office space reservation systems.
- Ways leading organizations are ensuring their workforce has the tools they need to truly be a part of the conversation, no matter their location.
Who should attend this briefing:
- CIO/Directors of IT
- IT managers
- VPs/Directors of human resources
- VPs/Directors of facilities
Leveraging artificial intelligence to improve the customer experience
Overview
The customer experience drives a consumer’s decision on what organizations they buy from and work with. This means organizations must invest in modern contact center solutions that leverage artificial intelligence to improve the customer experience while also increasing the customer-service agent’s effectiveness.
This session will explore the ways leading organizations are using modern AI-powered contact center solutions to improve the customer experience.
In this briefing, we will cover:
- Creating dynamic AI-driven customer interactions.
- Leveraging AI to empower call center agents.
- AI-driven workforce optimization.
- Enabling omni-channel customer interactions.
Who should attend this briefing:
- CIOs/Directors of IT
- VPs/Directors of customer experience
- VPs/Directors of sales
- Directors/Help desk managers
- Any business unit leaders needing contact center capabilities
Modern endpoint management with zero touch client deployments
Overview
By leveraging the public cloud as a foundation, organizations are empowered to build modern endpoint management tools. These tools yield a consistent and enjoyable end-user experience, regardless of device type or network.
This session will delve into the endpoint management solutions and how these solutions are helping organizations address modern workplace challenges.
In this briefing, we will cover:
- The state of the market for endpoint management.
- Common hybrid work-related challenges and initiatives related to Windows, Android, Mac, and iOS.
- Security challenges and impacts on user experience.
- Endpoint management tools, including Microsoft Endpoint Manager (SCCM/Intune), Autopilot, Device Enrollment Program (Apple), and Android Zero Touch Enrollment.
Who should attend this briefing:
- CIOs/CTOs
- IT directors
- IT operations managers
- End-user compute managers
SHI Catalyst
Overview
SHI Catalyst for Microsoft is a transformative program designed to accelerate digital transformation and innovation across your organization. This briefing will provide an overview of SHI Catalyst's capabilities, demonstrating how it can streamline processes, enhance collaboration, and drive business growth. By leveraging SHI Catalyst, organizations can harness the power of their Microsoft technology to improve efficiency, foster innovation, and achieve strategic goals. Join us to discover how SHI Catalyst can be a key enabler of your organization's digital journey.
In this briefing, we will cover:
- Key features and benefits of the SHI Catalyst program and SHI One platform.
- Integration capabilities and supported business applications.
- Strategies for maximizing the impact of SHI Catalyst in your organization.
Who should attend this briefing:
- CIOs and IT leaders
- Digital transformation specialists
- Business process managers
- Innovation and strategy leaders
Optimizing the onsite meeting room environment
Overview
Today’s office space needs to create an elevated collaboration experience that supports a variety of meeting types while also taking into account remote participants. This requires having meeting room spaces for all types of meetings from huddle rooms to board rooms.
This session will explore the ways leading organizations are using audio and video enabled meeting spaces that not only support but elevate collaboration amongst participants.
In this briefing, we will cover:
- How artificial intelligence is transforming meeting room hardware.
- Room and office space reservation systems.
- Ways leading organizations are creating enticing office spaces to improve productivity and collaboration.
- How to select the appropriate meeting room solutions for your organization.
- Tips for a successful meeting room solution deployment.
Who should attend this briefing:
- CIO/Directors of IT
- IT managers
- VP/Directors of facilities
Workforce AI solutions for developer productivity
Overview
The integration of AI into development processes is revolutionizing how organizations enhance developer productivity and streamline operational efficiencies. This briefing will explore innovative AI technologies that are boosting developer output, automating repetitive coding tasks, and enabling data-driven project management. By leveraging AI, companies can optimize their software development workflows, improve team collaboration, and foster a more agile and responsive development environment. We will examine the latest AI tools and platforms utilized across various industries and how they can be customized to meet the unique requirements of your development teams. This session aims to equip you with the knowledge to implement AI solutions effectively within your development processes to enhance performance and maintain a competitive advantage.
In this briefing, we will cover:
- Key AI technologies transforming software development and boosting productivity.
- Strategies for integrating AI-driven solutions in development workflows.
- Case studies of successful AI applications in enhancing developer productivity.
- Tools for automating routine coding tasks and improving project management.
Who should attend this briefing:
- Software developers and engineers
- Development team leads and managers
- Product managers and project coordinators
- IT professionals involved in development tech solutions
AI SaaS solutions
Overview
AI software as a service (SaaS) solutions are transforming the way businesses operate by offering accessible, scalable, and cost-effective artificial intelligence tools through the cloud. This briefing focuses on the advantages and applications of AI SaaS, enabling businesses to leverage advanced AI capabilities without the need for significant infrastructure investments. We will explore various AI SaaS offerings that can enhance business operations, from customer service automation to predictive analytics and beyond. Participants will gain insights into selecting the right AI SaaS solutions for their needs, ensuring they can harness AI to drive innovation and efficiency in their organizations.
In this briefing, we will cover:
- The landscape of AI SaaS offerings and their business applications.
- Benefits of adopting AI SaaS for scalability and cost-effectiveness.
- Key considerations for selecting and implementing AI SaaS solutions.
Who should attend this briefing:
- Business executives and decision-makers
- IT leaders and SaaS managers
- Data analysts and AI practitioners
- Product managers seeking AI integration
AI lessons learned
Overview
Generative AI will revolutionize the way we work, but business and IT leaders are largely struggling to turn this technology safely and effectively into measurable returns. This briefing covers the insights and lessons learned from SHI's own generative AI initiative, Project Mindspark. SHI's generative AI team will share their journey, strategies, challenges and outcomes of implementing generative AI within the organization.
In this briefing, we will cover:
- Project Mindspark: Understand the goals, phases, and overall approach of Project Mindspark, including the aim to achieve 20% productivity gains through generative AI.
- Phased implementation: Learn about the five-phase approach to deploying generative AI, from initial deployment to integrating custom data sets and automations.
- AI literacy and training: Discover the strategies for driving AI literacy within an organization, including training programs, responsible use guidelines, and creating a supportive community.
- Return on investment (ROI): Explore the methods for calculating the ROI of AI investments, including understanding token costs and measuring productivity gains.
Who should attend this briefing:
- AI initiative leaders
- Business and technology leaders
- Innovation/transformation leaders
- Workforce productivity leaders
Secure access service edge (SASE)
Overview
Since the rise of hybrid work environments, original equipment manufacturers (OEMs) have utilized SASE architecture to enable this newly decentralized reality. It’s clear that cloud-based security solutions are crucial, and now they can be cost‑effective too, helping you maintain a secure environment and consistent user experience.
In this briefing, we will cover:
- Learn how to utilize SASE, cloud access security brokers (CASBs), and data loss prevention (DLP) capabilities to help mature or kick off your program.
- Take an outcome-driven view of SASE platforms to discover where it’s best to consolidate network and security capabilities.
- Review use cases associated with Security‑as‑a‑Service (SECaaS) and decentralized workforces.
- Discover how to employ CASB to protect SaaS apps while gaining visibility into shadow IT.
Who should attend this briefing:
- Security Director
- Security Architect
- Network Architect
Application security (DevSecOps) briefing
Overview
In today's digital world, robust application security is crucial. Often overlooked in the rush to develop, security lapses can lead to significant risks and costs. This executive briefing on DevSecOps highlights the importance of integrating security throughout the software development process to reduce costs, maintain customer trust, and protect brand image. Key topics include establishing security guardrails, identifying weaknesses, and ensuring compliance. The briefing also covers visibility into open-source vulnerabilities, proactive API traffic analysis, and protection against common attacks. Adopting DevSecOps practices helps modernize application security to support software development, APIs, and hosting needs.
In this briefing, we will cover:
- The role of DevSecOps in modernizing application security.
- Challenges of treating security as an afterthought and how DevSecOps mitigates these issues.
- Tools for visibility into open-source vulnerabilities and API traffic analysis.
- Insights into protecting applications against common attacks like those in the OWASP Top 10.
Who should attend this briefing:
- Technology and security executives (CTO/CISO)
- Application development leaders
- Security architects
Zero trust
Overview
Zero trust can be a complex architecture to implement without the right strategy and guidance. It requires a multi‑year plan and an organization‑wide discipline to execute properly. Fortunately, SHI has developed a comprehensive approach to evaluating your current maturity, helping you craft your own internal roadmap.
In this briefing, we will cover:
- Zero in on what zero trust architecture is.
- Gain a holistic vantage point to set the stage for a multi‑year focus, better aligning with the zero trust architecture.
- Share actionable steps to guide your zero trust journey.
Who should attend this briefing:
- Chief Information Security Officer (CISO)
- Security Director
- Operations Director
- Desktop Architect
Attack management strategies
Overview
The external attack surface management (EASM) process helps identify and protect your digital assets by helping how systems and data may be attacked. SHI can help identify solutions or services to help you effectively prioritize and manage this risk to maintain and strengthen your security posture, prevent breaches, and reduce the number of your attack vectors.
In this briefing, we will cover:
- Identify assets
- Analyze vulnerabilities
- Prioritize risk
- Remediate vulnerabilities
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- IT/Operations directors
- Security architects
Cloud security and compliance
Overview
The public cloud is only as secure as you build it to be. In this briefing we'll talk about how to ensure your cloud strategy addresses your organization's security needs. This includes managing security controls across a multi/hybrid cloud environment as we as ensuring you can maintain visibility.
In this briefing, we will cover:
- How to prioritize your organization's goals, including managing cloud related risks and addressing compliance challenges
- Potential solutions and how to develop a strategy to incorporate the following goals:
- Getting the right data to the right people via the best path
- Preventing unintentional data movement
- Identifying and securing highrisk users and apps
- Enhancing visibility across a ‘work from anywhere' environment
- Improving user experience
- Reducing cost
Who should attend this briefing:
- CISOs/CIOs/VPs of IT
- Information security managers
- Security architects
Cloud-native security
Overview
The adoption of cloud-native architectures brings new security challenges and opportunities that organizations must address to protect their digital assets. This briefing will focus on the security aspects of cloud-native environments, providing insights into the latest security technologies, best practices, and strategies for safeguarding your cloud-native applications and data. Attendees will learn how to mitigate risks associated with cloud-native deployments, including container security, microservices vulnerabilities, and compliance issues. By prioritizing security in your cloud-native strategy, you can ensure the integrity, confidentiality, and availability of your systems, enabling your organization to operate securely and efficiently in the cloud.
In this briefing, we will cover:
- Key security challenges in cloud-native environments.
- Best practices for securing cloud-native applications and data.
- Cloud native and third party tools and technologies for enhancing cloud-native security.
- Strategies for compliance and risk management in the cloud.
Who should attend this briefing:
- Chief Information Security Officers (CISOs)
- Security architects and engineers
- IT managers and cloud specialists
- Compliance officers and risk managers
Identity and access management
Overview
Identity is often considered the foundation of Security, Privacy, and Risk Management. Today more than ever, the need to govern and manage the workforce outside of traditional perimeters, in a modernized world, has become more apparent. Organizations are struggling to navigate identity and the approach best suited for their unique environment.
In this briefing, we will cover:
- Prioritizing your organization's goals, evaluating current solutions, and how to address risk + compliance challenges
- How to develop and Identity Strategy incorporating your Least Privilege requirements.
- How to organize and prioritize your Identity strategy, needs and timelines
Who should attend this briefing:
- CISO
- CIO
- VP of IT
- Information Security Manager
- Security Architect
Developing a Data Protection Strategy
Overview
Formulating a comprehensive data protection strategy can be a daunting task. Often, it involves multiple IT teams, including security, operations, and more. It may sound intimidating, but it’s not insurmountable. Let’s discuss ways to get the most return on your investment.
In this briefing, we will cover:
- Level set on what data protection capabilities are now available.
- Review what a holistic data protection strategy encompasses.
- Discuss how to validate or mature a data protection program.
- Raise internal awareness about the importance of data protection as it relates to security.
- Gain industry insights from SHI’s thought leaders.
Who should attend this briefing:
- Chief Information Security Officer (CISO)
- Security Director
- Operations Director
Data continuity strategies
Overview
Data is the lifeblood of your business. Organizations are paying a steep price both monetarily and through the loss of reputation when there are any disruptions to the flow of that data.
An organization can increase the availability, resiliency, recoverability, and reusability of their data by adopting an architecture design with various disruption possibilities in mind.
In this briefing, we will cover:
- Data continuity principles
- Disaster recovery and business continuity capabilities
- On-prem / Cloud data protection capabilities
Who should attend this briefing:
- CISOs
- CIOs
- VPs of IT
Cybersecurity budget and cost optimization
Overview
Formulating a comprehensive cybersecurity strategy around a sound budgeted plan takes thoughtful insight around existing needs and use-cases while also factoring in personnel, infrastructure, licensing, compliance, and other factors to adequately address risk and proactively address threats.
In this briefing, we will cover:
- Communication
- ROI
- Risk metrics
- Compliance and regulations
- Credibility
- Road mapping
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- IT/Operations directors
- Security architects
Enhancing identity and access management
Overview
Identity is often considered the foundation of security, privacy, and risk management. Today more than ever, the need to govern and manage the workforce outside of traditional perimeters, in a modernized world, has become more apparent. Organizations are struggling to navigate identity and the approach best suited for their unique environment.
In this briefing, we will cover:
- Prioritizing your organization's goals, evaluating current solutions, and how to address risk and compliance challenges.
- How to develop an Identity Strategy incorporating your Least Privilege requirements.
- How to organize and prioritize your Identity strategy, needs and timelines.
Who should attend this briefing:
- CISOs
- CIOs
- IT VPs
- Information security managers
- Security architects
Incident response program development
Overview
A mature incident response program mitigates the impact of cybersecurity incidents effectively by integrating technical solutions with business strategy and policy-driven frameworks. Such programs emphasize aligning response plans with organizational risk tolerance, regulatory mandates, and business continuity objectives to balance operational agility and compliance.
In this briefing, we will cover:
- Incident response governance:
- Roles and responsibilities
- Decision-making processes
- Incident response testing:
- Technical tabletops
- Executive tabletops
- Red/Blue/Purple teams
- Gamification
- Escalation protocols
- Lessons learned and continuous improvement
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- Security operations leaders
- Security architects
Measuring and improving cybersecurity programs
Overview
This briefing will provide cybersecurity leaders with a proven framework for measuring performance, driving continuous improvement, and effectively utilizing metrics within their cybersecurity programs. The session will explore key performance indicators (KPIs) and metrics that align with organizational goals, offering practical approaches to assess operational efficiency, threat detection capabilities, and risk reduction efforts. Attendees will gain insights into building a metrics-driven culture, leveraging data to inform decision-making, and implementing continuous improvement cycles to enhance program effectiveness. SHI can help define actionable strategies to measure and improve the maturity and resilience of cybersecurity programs.
In this briefing, we will cover:
- Metrics:
- Risk, efficiency, compliance, resilience
- Strategic vs. operational
- Business vs. technical
- Continuous improvement:
- Applying frameworks (Deming and Ooda Loops)
- Lessons learned
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- Security operations leaders
- Security architects
Modern email security strategy
Overview
Email security is an evolving market. In this briefing, we will look at the different types of technologies available along with the pros and cons of each type of technology.
In this briefing, we will cover:
- Secure Email Gateway (SEG)
- Integrated Email Security Solution (IESS)
- Cloud Email Security Supplement (CESS)
- Email security current challenges
- Email Security technologies in the market
- Common integrations
Who should attend this briefing:
- CISOs
- Information security managers
- Security architects
Operational technology security
Overview
As operational technology (OT) systems become increasingly interconnected with IT networks, the need for robust OT security has never been greater. OT security focuses on protecting industrial control systems (ICS), supervisory control and data acquisition (SCADA) systems, and other critical infrastructure from cyber threats. This session will explore the unique challenges of securing OT environments, the latest security strategies, and best practices to safeguard critical operations against evolving cyber threats.
In this briefing, we will cover:
- Overview of OT security fundamentals
- Current threat landscape
- Best practices for OT security
- Case studies and real-world examples
- Industry insights and trends
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- Senior network engineers
Risk registers – Beginning the cyber risk journey
Overview
This briefing will explore the essentials of building a comprehensive risk-based cybersecurity program, beginning with the foundation of a well-structured risk register. SHI will offer insights into what constitutes a risk register, including the identification of risk components, and scoring for potential business impacts. The session will delve into best practices for maintaining and managing the register, interpreting its data to prioritize risks effectively, and leveraging the insights to inform strategic decisions.
In this briefing, we will cover:
- Identifying assets, threats, and vulnerabilities
- Risk likelihood and impact
- Risk Ratings & Prioritization
- Prioritization frameworks
- Aligning to business goals
- Next steps in program building
- Reporting and stakeholder communication
- Connecting to governing frameworks
- Translating insights into action and strategy
- Implementing controls
Who should attend this briefing:
- Chief information security officers (CISOs)
- Chief risk officers (CROs)
- GRC leaders
- Security directors
Third-party risk management (TPRM)
Overview
Third-party risk management requires identifying, assessing and mitigating risk associated with external vendors, partners, providers, or any third-party operations, including financial, legal, reputational, and security risks. SHI can help identify solutions or services to help you effectively prioritize and manage Third Party Risk to maintain legal compliance and data security to reduce potential threats, data breaches, and supply chain disruptions.
In this briefing, we will cover:
- Risk assessment: identifying, categorizing, and determining the impact
- Types of risk:
- Legal and regulatory (Compliance)
- Financial
- Data security
- Operational
- Reputational
- Cybersecurity
- Ongoing monitoring
Who should attend this briefing:
- Chief information security officers (CISOs)
- Security directors
- IT/Operations directors
- Security architects
Securing AI
Overview
In an era where AI is transforming industries, securing AI systems and applications is paramount. Many business and technology leaders face challenges in protecting their AI investments from potential threats and vulnerabilities. At SHI, we help companies navigate the complexities of securing AI technologies, and we're eager to share our insights to help you safeguard your AI endeavors. Our comprehensive approach emphasizes the integration of robust security software tools and DevSecOps principles to protect both custom and third-party AI models. In this briefing, we will craft a security strategy that aligns with your organization's goals, ensuring that your AI applications remain resilient and secure. You'll gain access to a network of experts dedicated to supporting you in fortifying your AI infrastructure, enabling you to innovate with confidence.
In this briefing, we will cover:
- The growing importance of AI security and its implications for businesses in both the short and long term.
- Key challenges and vulnerabilities specific to AI applications, along with a straightforward framework to effectively address and mitigate these risks.
- SHI’s methodology for integrating robust security measures in AI solutions, and how you can implement these practices to fortify your organization’s AI infrastructure.
Who should attend this briefing:
- Technology and security executives (CTO/CISO)
- Application security and AI development leaders
- Security architects
SHI One overview/updates
Overview
SHI One is a comprehensive platform designed to streamline IT management and support digital transformation initiatives. This briefing will provide an overview of the latest updates and enhancements to the SHI One platform, showcasing how these improvements can benefit your organization. We will explore the platform's capabilities, including its integration with various IT tools and its ability to provide centralized management and analytics. By leveraging SHI One, organizations can enhance operational efficiency, improve decision-making, and accelerate their digital transformation journey. Join us to discover how SHI One can be a key enabler of your IT strategy.
In this briefing, we will cover:
- Latest updates and features of the SHI One platform.
- Integration capabilities and supported IT tools.
- Benefits of centralized management and analytics with SHI One.
- Success stories of organizations using SHI One for digital transformation.
Who should attend this briefing:
- CIOs and IT managers
- Digital transformation leaders
- IT operations and support teams
- Business leaders seeking IT optimization solutions
Cloud FinOps
Overview
Understanding cloud economics and implementing effective FinOps practices are crucial for maximizing the value of your cloud investments. This briefing will provide insights into the financial aspects of cloud computing, including cost management, budgeting, and resource optimization. Participants will learn how to apply FinOps principles to gain greater visibility and control over cloud spending, ensuring that their cloud strategy aligns with business objectives and delivers the expected ROI. We will explore tools and techniques for tracking and managing cloud costs, as well as strategies for optimizing resource usage and reducing waste. Join us to enhance your financial governance of cloud resources.
In this briefing, we will cover:
- Key concepts and principles of cloud economics and FinOps.
- Tools and techniques for cloud cost management and optimization.
- Strategies for aligning cloud spending with business objectives.
- Best practices for implementing FinOps in your organization.
Who should attend this briefing:
- CFOs and financial managers
- IT budget analysts
- Cloud architects and engineers
- Business leaders involved in cloud strategy