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Quantum StorageCare Gold Support Plan, zone 3


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Quantum StorageCare Gold Support Plan, zone 3

Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
Quantum StorageCare Gold Support Plan, zone 3
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for Quantum QXS-456RC Storage, RAID Chassis
  Additional Details
Mfr Part #: SXCBB-SWDT-CG13
SHI Part #: 34263520
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Quantum
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionQuantum StorageCare Gold Support Plan, zone 3 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for Quantum QXS-456RC Storage, RAID Chassis
ManufacturerQuantum
UNSPSC81111811
Main Specifications
Header / BrandQuantum
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForQuantum QXS-456RC Storage, RAID Chassis
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
  • Technical support - remote monitoring - 1 year
  • Extended service agreement - loaner - 1 year
  • Technical support - training - 1 year
General
Full Contract Period1 year
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor