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Ruckus End User WatchDog Premium Support


MSRP$64.50
$62.38
Ruckus End User WatchDog Premium Support

Mfr Part #:
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Quick Details
  • extended service
Contracts
   DIR-CPO-5094
Ruckus End User WatchDog Premium Support
  • extended service
  Additional Details
Price: $62.38
MSRP: $64.50
Mfr Part #: 826-R320-1000
SHI Part #: 37089265
Category: Third party warranty
UNSPSC: 81111818
Manufacturer: Ruckus Wireless
Product Type: Other
General Information
CategoryThird party warranty
DescriptionRuckus End User WatchDog Premium Support - extended service
ManufacturerRuckus Wireless
MSRP$64.50
UNSPSC81111818
Main Specifications
Dimensions & Weight / Weight0.01
Lead Time4
Lead Time Effective Date10/08/22
List Price49.98
Quantity MeasurementEA
UNSPSC Code81111812
Compatibility Information
Designed ForRuckus R320
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium
  • Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Return ShipmentAt manufacturer expense
Service IncludedAdvance hardware replacement